Effective & last updated Oct 20, 2020
HubforYouth respects your privacy and recognizes the need to protect your personal information (any information by which you can be identified, such as name, address, financial information, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites and applications.
In general, you can visithubforyouth.com without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
his data is collected for analysis and evaluation in order to help us improve HubforYouth, the services we provide and to enhance your experience by providing you with better services and benefits that you shall be entitled to.
To the extent that such computer data is maintained in a manner that identifies your name or contact information, it will be treated as personal data; otherwise, such computer data will be treated as non-personal data.
The personal data we collect from you will be used, or shared with third parties (including related companies and third-party service providers), for some or all of the following purposes:
When you register an account or otherwise provide us with your personal data, we may also use the personal data to send to you marketing and/or promotional materials about us and our services from time to time. You can unsubscribe from receiving the marketing information at any time by using the unsubscribe function within the electronic marketing material.
In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.
We may share your data with advertising networks and/or social media platforms for the purposes of selecting and serving relevant adverts to you via those networks/platforms, and to search engine and analytics providers.
We as an intermediary are responsible to facilitate a transaction between you and the ultimate event organiser, cinema theatre and/or other entertainment provider so as to enable you to book a ticket for an entertainment event, movie, sport etc. For us to be able to facilitate this transaction and otherwise fulfil our contractual arrangements with these ultimate entertainment providers, we may have to share your personal data with them so that they are able to verify the accuracy of the information you have shared with us while issuing your valid entry/ticket, to provide you with services and benefits that you may be entitled to and to conduct their own analysis.
HubforYouth and its services may contain links to third-party websites, including identity verification and social networking websites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services to which we link. We do not endorse or make any representations about third-party websites or services. The personal data you choose to provide to or that is collected by these third parties is not covered by our Privacy Statement. We strongly encourage you to read such third parties’ privacy statements.
In sharing your personal data with such parties, we will reasonably endeavor to ensure that the third parties and our affiliates keep your personal data secure from unauthorized access, collection, use, disclosure, or similar risks and retain your personal data only for as long as they need your personal data to achieve the abovementioned purposes.
If any disclosure of your personal data involves the transfer of your personal data by HubforYouth out of India, we will take steps to reasonably ensure that the receiving jurisdiction has in place a standard of protection accorded to personal data that is comparable to the protection under India’s data protection laws.
We have implemented reasonable security arrangements including physical, administrative, technical, and electronic security measures to protect against the loss, misuse, and alteration of your personal data. We are PCI DSS certified which means that the data you submit to us is secure and protected against loss or theft in accordance with the globally accepted data security standards. Despite our best efforts, however, no security measures are perfect or impenetrable. In the event where you believe your privacy has been breached, please contact us immediately.
It is your responsibility to protect any passwords you require to access your account, on HubforYouth. Please use unique numbers, letters and special characters, and do not share your password with anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal data and other information submitted to us. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password.
You undertake to treat your password and other confidential information in relation to the use of HubforYouth and its services confidentially, and we disclaim any liability arising from your failure to do so.
You may update any of your personal data we possess by contacting us at hubforYouth@gmail.com and we will endeavour to serve your request for updation. Bigtree reserves the right to accept or reject requests made for updating of personal data and in case of any such refusal we will also endeavour to inform you the reason for such refusal.
You may communicate your objection to our continual use and/or disclosure of your personal data for any of the purposes and in the manner as stated above at any time by contacting us at hubforYouth@gmail.com
If you do not wish for us to continue using your information, and/or disclose your personal data for any of the purposes and in the manner as stated above at any time, you may opt out of providing the same by contacting us at hubforYouth@gmail.com Please note that if you choose not to provide the Information we request, you can still visit HubforYouth, but you may not be able to access certain options, offers and services. HubforYouth reserves all legal rights and remedies in such an event.
We retain personal data only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
• a. mandated by law, contract or similar obligations applicable to our business operations; • b. for preserving, resolving, defending or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.
If you have an enquiry or a complaint about the way we handle your personal information, or to seek to exercise your privacy rights in relation to the personal information we hold about you, you may contact our customer grievance officer as follows: • By Email: hubforYouth@gmail.com
Customer Experience Grievance Officer Details At HubforYouth, your ticketing experience is of utmost importance to us. Our team is always on their toes with one goal and that is delighting our customers. We are committed to give our best shot at resolving your concern. In any way, if you feel that we can do more to live upto your expectations then that would be an opportunity for us. Here are all the platforms through which you can easily get in touch with us.
We are sure that you will get answers to all your queries on our support page here For any queries related to HubforYouth you can Live Chat with us. We are at your service 24/7, 365 days.
Our customer experience force is at your service 24/7, 365 days via the support page. You can Live Chat with us. Our team will address your concern within 3 days.
If you do not get a reply to your query within the stipulated time, you can write to us at escalations@HubforYouth.com and our team will revert to you within 2 days.
If you are yet to receive an answer you can contact our General Manager–G V Sravan Kumar Experience) by writing to email@example.com and we shall respond within a day.